icon-search
header_header_account_imgTài khoản
tiki
[Hàng thanh lý miễn đổi trả] Likeable Business: Why Today's Consumers Demand More And How Leaders Can Deliver
product-img-0product-img-1product-img-2
Chia sẻ:
social-facebooksocial-messengersocial-pinterestsocial-twittersocial-copy
Tác giả: Nhiều Tác Giả

[Hàng thanh lý miễn đổi trả] Likeable Business: Why Today's Consumers Demand More And How Leaders Can Deliver

63.934 ₫
506.000 ₫
-87%
asaThưởng 1,28 ASA (≈ 295đ)

Số Lượng

view-storeXem Shop
compensation-iconHoàn tiền
111%
nếu hàng giả
compensation-iconMở hộp
kiểm tra
nhận hàng
compensation-iconĐổi trả trong
30 ngày
nếu sp lỗi

Thông tin chi tiết

Công ty phát hànhMcGraw-Hill
Nhà xuất bảnMcGraw-Hill
ISBN-139780071800471
Loại bìaPaperback

Mô Tả Sản Phẩm

Hàng thanh lý không hỗ trợ đổi trả theo nhu cầu hoặc do lỗi ngoại quan. Chỉ hỗ trợ hoàn tiền với trường hợp sản phẩm lỗi không sử dụng được. Quý khách vui lòng cân nhắc kỹ trước khi mua hàng.

It pays to be LIKEABLE!

You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today’s hyperconnected society: if your business isn’t likeable, it will fail.

Dave Kerpen knows how important it is for a business to be liked—by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking bestseller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Dave Kerpen reveals the remarkable returns you’ll get when you gain the trust of your customers and stakeholders. In today’s social media world, it literally pays to be likeable.

Likeable Business helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as:

  • LISTENING—to customers, colleagues, shareholders—and competitors
  • AUTHENTICITY—because today’s savvy customer always knows when you’re faking it
  • TRANSPARENCY—honesty builds trust, and any deviation can destroy your reputation
  • ADAPTABILITY—managing change and finding new opportunities is critical to success today
  • SIMPLICITY—in design, in form, and in function
  • GRATEFULNESS—every “thank you” is appreciated . . . and generates surprising returns!

Likeability spreads. As a business leader, you set the tone. Be likeable and your staff will be likeable—which in turn creates a more likeable customer experience.

The blueprint for everlasting business likeability is in your hands. Apply Kerpen’s basic principles day in and day out, and profits and growth are sure to follow.

Giá sản phẩm trên Tiki đã bao gồm thuế theo luật hiện hành. Bên cạnh đó, tuỳ vào loại sản phẩm, hình thức và địa chỉ giao hàng mà có thể phát sinh thêm chi phí khác như phí vận chuyển, phụ phí hàng cồng kềnh, thuế nhập khẩu (đối với đơn hàng giao từ nước ngoài có giá trị trên 1 triệu đồng).....